Bureaucrats, darkmatter, Administrators
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Another risk is content lock in. Over time, governments, large business and organizations have pushed for the need for standard formats for data. This prevents reliance on a vendor and permits information re-use. | Another risk is content lock in. Over time, governments, large business and organizations have pushed for the need for standard formats for data. This prevents reliance on a vendor and permits information re-use. | ||
== Mitigating content risk== | |||
In general, the following guidelines can be followed: | In general, the following guidelines can be followed: | ||
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! Issues | ! Issues | ||
|- | |- | ||
|Personal, workgroup - information is not published online, is kept personally or exchanged via email | |Personal, workgroup - information is not published online, is kept personally or exchanged via email. | ||
|Word processor | |Word processor | ||
|Individuals and groups are used to using tools such as MS Word, and they provide easy faciltiies to create formatted data. | |Individuals and groups are used to using tools such as MS Word, and they provide easy faciltiies to create formatted data. | ||
|If the content is going to be re-used in other contexts, it may be more difficult to translate the content with full support for formatting and meaning | |If the content is going to be re-used in other contexts, it may be more difficult to translate the content with full support for formatting and meaning | ||
|- | |- | ||
|Intranet | |Intranet - information is intended for a restricted group, often using passwords. | ||
|Portal, wiki, Google Documents and other web-based systems | |Portal, wiki, Google Documents and other web-based systems | ||
|With a little extra effort and occasional loss in particular features, individuals can more easily share information and edit it real time as a group | |With a little extra effort and occasional loss in particular features, individuals can more easily share information and edit it real time as a group | ||
|Information has to be carefully protected if it's not intended for the general public. | |Information has to be carefully protected if it's not intended for the general public. | ||
|- | |- | ||
|Public | |Public - anyone can access the content, and sometimes contribute to its development. | ||
|Web site, CMS, wiki supporting accessible HTML content. PDF for downloadable content not meant to be editable. | |Web site, CMS, wiki supporting accessible HTML content. PDF for downloadable content not meant to be editable. | ||
|Information is easily shared with the public, fully including individuals with disabilities, and supporting a broad array of access methods, including mobile devices | |Information is easily shared with the public, fully including individuals with disabilities, and supporting a broad array of access methods, including mobile devices | ||
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Many organizations rely on tools such as Microsoft Word. It's worth keeping in mind that this is expensive software with particular computer requirements, although compatible free alternatives such as [http://www.openoffice.org Open Office] exist, complete compatibility can't be assured as new versions emerge. | Many organizations rely on tools such as Microsoft Word. It's worth keeping in mind that this is expensive software with particular computer requirements, although compatible free alternatives such as [http://www.openoffice.org Open Office] exist, complete compatibility can't be assured as new versions emerge. For the Web, HTML or PDF are the standard options for read-only document publishing. | ||
=Using innovation successfully= | =Using innovation successfully= | ||